Frequently Asked Questions

Quick answers to the most important questions before using Mezanix.

Here are the key questions about signup, accounts, language, privacy, and available plans.

What is Mezanix?

Mezanix is a system for managing expenses, income, accounts, and reports. It helps you record financial transactions, categorize them, and review results through clear reports.

Is Mezanix free?

Yes. The basic plan is currently free. Advanced professional or business use is handled by contacting us to activate the suitable plan.

Is Mezanix only for individuals?

No. Mezanix is designed for three groups: individuals, families, and companies. Each group has an experience that matches its needs.

Can I use it in Arabic and English?

Yes. Mezanix supports Arabic and English, and users can switch between them easily from the top of the page.

Is it suitable for daily and professional use?

Yes. You can start with the essential tools, then upgrade to Pro or Business when you need broader features and reports.

Is my financial data secure?

We work to protect data with appropriate technical measures such as encrypted passwords and protected sessions. You should also use a strong password and never share your login details.

Can I use Mezanix from desktop and mobile?

Yes. Your data is linked to your account and database, so you can use it from multiple devices through the available website or app access.

Is the app the same as the website?

The website and app use the same data through the server. The native app can be built as a real Android app, not WebView, while using a secure API connected to the same database.

Is Mezanix a replacement for an accountant?

No. Mezanix is a tool that helps organize and understand financial data. It is not a replacement for an accountant, financial advisor, tax advisor, or legal professional when needed.

How do I activate Pro or Business?

From the subscription page, click “Contact us,” or use the Contact us page and choose the request type.

Can I delete my account or data?

You can contact us to request deletion or deactivation of your account or specific data. Some records may need to be retained for legal, security, or operational reasons.

What should I do if an error appears?

Take a screenshot or copy the displayed message, then send it to us through the contact page with the page name and the steps that caused the issue.

Didn’t find your answer?

Send us your question and we will help as soon as possible.